To ensure a smooth experience for all clients and providers, we have a 48-hour cancellation window.

If an appointment is cancelled after 48 hours, a flat fee of $125 will be charged. For same day cancellations or no-show incidents, the full price of the consultation will be collected.

Please note that we are unable to bill insurance for missed appointments. Thank you for your understanding.

*Exceptions are made for officially advised driving restrictions and for officially advised emergency school closures.

Our one-time onboarding fee is designed to streamline your intake experience with us, allowing our team to take care of the behind-the-scenes work—like administrative setup, billing, and insurance coordination. This fee covers the comprehensive intake process and is not part of a subscription. We never want this to be a barrier to receiving care, so please let us know if cost is a concern.

Your confidentiality is maintained regarding all information except in emergency situations that involve serious harm to you or others, as in the case of suicide, child abuse or grave disability. Should we seek consultation from colleagues to improve my ability to help you, your name will be withheld. In all other situations, we will only release information regarding your treatment if we have your written permission.

Your privacy is important to us and reasonable measures are taken to assure that communication by email and phone is secure. We will never share or sell your information and never send you promotional emails or texts. Please see our Contact Us page to opt in or opt out of text messages.

For more information please see our Privacy Policy page.

Yes! We offer both in-person sessions at our Nashville office as well as virtual appointments.

Yes! We take BCBS, Aetna, Cigna, and UHC. We will verify your insurance coverage before your first appointment.